NVRAM (Non-Volatile Random-Access-Memory) and PRAM (Parameter Random-Access-Memory) are two internal Mac components that store the memory even when the device is turned off. Even if the results are gobbledygook to you, they could help a technician understand your Wi-Fi problems down the line. You'll be presented with a detailed look at your network options and the computer will run you through a series of steps to try to identify and fix your Wi-Fi problems.Īnd if that doesn't work, now's a good time to set up Wireless Monitoring so your Mac can collect information on your ongoing problems. Select "Monitor my Wi-Fi connection" from the pop-up window and click "Continue." Select "Open Wireless Diagnostics." from the dropdown menu.ģ. Hold down your Option key and click the wireless icon (the Wi-Fi symbol) in the status menu at the top of your screen.Ģ. You can access Wireless Diagnostics by searching for it in the Spotlight search function (as illustrated above), or by doing the following:ġ. I've personally never had it solve a single Wi-Fi problem, but hey – maybe it will work for you – and Apple has improved the tool over the years. This is Mac OS X's built-in Wi-Fi troubleshooting tool.
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